DRLM (Disaster Recovery Linux Manager) is an open-source tool designed to simplify and automate disaster recovery for Linux systems. It enables centralized management, bare-metal recovery, and automated backup processes, integrating seamlessly with Relax-and-Recover (ReaR). DRLM supports network-based recovery and scales to fit small or enterprise environments, ensuring quick and efficient restoration of systems after a disaster. Its customizable and flexible design makes it an essential resource for managing Linux system recovery.

Yes, DRLM is suitable for both small businesses and large enterprises. It is scalable, offering solutions that can be tailored to meet the needs of organizations of any size. Small businesses can benefit from its simplicity and cost-effectiveness, while large enterprises can take advantage of its ability to handle complex, multi-system environments. Whether managing a handful of systems or a large infrastructure, DRLM can ensure reliable backup and disaster recovery capabilities.

Yes, DRLM can be used with virtual environments and cloud systems. It supports backing up and recovering both physical and virtual machines, including cloud-based infrastructure. By integrating with platforms like VMware, KVM, and cloud services (e.g., OCI), DRLM ensures comprehensive disaster recovery across diverse environments. This flexibility helps businesses manage their backup and recovery needs regardless of whether they are operating on-premises, in virtual environments, or in the cloud.

The hardware requirements for implementing DRLM depend on the scale of your environment, a DRLM Appliance with sufficient storage capacity for backups, a network connection for data transfer, and processing power to handle recovery tasks is all you need to start.

DRLM supports both physical and virtualized environments, so the hardware can be tailored based on your organization's specific needs, whether on-premises or in the cloud. For detailed requirements, it's best to consult the DRLM documentation or contact their support team.

DRLM is designed to work alongside existing backup solutions, allowing you to use the best tool for the job. It can manage backups and disaster recovery for GNU/Linux systems while archiving them to your current infrastructure, ensuring compatibility and seamless integration, providing flexibility while enhancing recovery speed and reliability. For specific integration details, it's best to refer to DRLM documentation or contact support.

DRLM protects against ransomware with automated backups, version control, and secure offsite storage options. It enables bare-metal recovery for fast restoration, isolates and encrypts backups to prevent tampering, and scans backups for malware to ensure clean restorations. Regular testing and monitoring tools help identify threats early, while integration with incident response ensures swift action. These features reinforce resilience and safeguard your critical data from evolving threats.

DRLM strengthens compliance with NIS2 by automating backups, supporting rapid recovery, and facilitating business continuity. It provides structured disaster recovery plans, bare-metal recovery, and regular testing to meet Article 21(2)(c) requirements. DRLM ensures audit-ready documentation, detailed incident logs, and centralized management, which simplify compliance and improve incident response. Additionally, training features help prepare staff for cybersecurity challenges. DRLM positions your business to meet regulatory demands while boosting overall resilience against evolving threats.

Yes, DRLM can assist with data recovery from ransomware attacks by providing regular, automated backups that are isolated and protected from ransomware threats. DRLM’s features include bare-metal recovery, encrypted backup storage, and proactive malware scanning, which ensure clean recovery points and minimize the risk of reinfection. These tools allow businesses to restore systems quickly and effectively while reducing data loss and downtime after an attack.

The NIS2 Directive, effective October 17, 2024, strengthens cybersecurity for critical and essential sectors like healthcare, energy, and finance across the EU. It expands compliance requirements, including stricter security measures, mandatory incident reporting, supply chain security, and management accountability. Non-compliance risks penalties up to €10M or 2% of global revenue. Businesses must implement robust cybersecurity strategies, conduct risk assessments, and prepare for rapid incident response to meet the directive's demands.

Our Advanced Support Plan, or higher, is required to get technical assistance on all supported SLES versions.

For IBM POWER architectures the Professional Support Plan, or higher, is required.

			Supported Architectures	Supported Configurations (more details)
11.x	2.4.x	2.4	x86 (BIOS) x86_64 (BIOS)	Type: ISO & PXE Encryption in Transit : No Smart Incremental: No
12.x	2.4.x	2.7	x86_64 (BIOS & UEFI) ppc64le (more details)	Type: ISO, PXE & DATA Encryption in Transit : No Smart Incremental: Yes
15.x	2.4.x	2.9	x86_64 (BIOS & UEFI) ppc64le (more details)	Type: ISO, PXE & DATA Encryption in Transit : Yes Smart Incremental: Yes

Our Advanced Support Plan, or higher, is required to get technical assistance on all supported SLES for SAP versions.

For IBM POWER architectures the Professional Support Plan, or higher, is required.

			Supported Architectures	Supported Configurations (more details)
12.x	2.4.x	2.7	x86_64 (BIOS & UEFI) ppc64le (more details)	Type: ISO, PXE & DATA Encryption in Transit : No Smart Incremental: Yes
15.x	2.4.x	2.9	x86_64 (BIOS & UEFI) ppc64le (more details)	Type: ISO, PXE & DATA Encryption in Transit : Yes Smart Incremental: Yes

Our Advanced Support Plan, or higher, is required to get technical assistance on all supported SLED versions.

			Supported Architectures	Supported Configurations (more details)
12.x	2.4.x	2.7	x86_64 (BIOS & UEFI)	Type: ISO, PXE & DATA Encryption in Transit : No Smart Incremental: Yes
15.x	2.4.x	2.9	x86_64 (BIOS & UEFI)	Type: ISO, PXE & DATA Encryption in Transit : Yes Smart Incremental: Yes

Our Advanced Support Plan, or higher, is required to get technical assistance on all supported OL versions.

			Supported Architectures	Supported Configurations (more details)
6.x	2.4.x	2.4	x86 (BIOS) x86_64 (BIOS)	Type: ISO & PXE Encryption in Transit : No Smart Incremental: No
7.x	2.4.x	2.9	x86_64 (BIOS & UEFI)	Type: ISO, PXE & DATA Encryption in Transit : No Smart Incremental: Yes
8.x	2.4.x	2.9	x86_64 (BIOS & UEFI)	Type: ISO, PXE & DATA Encryption in Transit : Yes Smart Incremental: Yes
9.x	2.4.x	2.9	x86_64 (BIOS & UEFI)	Type: ISO, PXE & DATA Encryption in Transit : Yes Smart Incremental: Yes

Our Advanced Support Plan, or higher, is required to get technical assistance on all supported SUSE Liberty versions.

			Supported Architectures	Supported Configurations (more details)
7.x	2.4.x	2.9	x86_64 (BIOS & UEFI)	Type: ISO, PXE & DATA Encryption in Transit : No Smart Incremental: Yes
8.x	2.4.x	2.9	x86_64 (BIOS & UEFI)	Type: ISO, PXE & DATA Encryption in Transit : Yes Smart Incremental: Yes
9.x	2.4.x	2.9	x86_64 (BIOS & UEFI)	Type: ISO, PXE & DATA Encryption in Transit : Yes Smart Incremental: Yes

Our Professional Support Plan, or higher, is required to get technical assistance for IBM POWER architectures.

			Supported Architectures	Supported Configurations (more details)
12.04	2.4.x	2.4	i386 (BIOS)	Type: ISO & PXE Encryption in Transit : No Smart Incremental: No
14.04	2.4.x	2.7	i386 (BIOS) amd64 (BIOS)	Type: ISO, PXE & DATA Encryption in Transit : Yes* Smart Incremental: Yes
16.04	2.4.x	2.7	i386 (BIOS & UEFI) amd64 (BIOS & UEFI)	Type: ISO, PXE & DATA Encryption in Transit : Yes* Smart Incremental: Yes
18.04	2.4.x	2.8	i386 (BIOS & UEFI) amd64 (BIOS & UEFI)	Type: ISO, PXE & DATA Encryption in Transit : Yes Smart Incremental: Yes
20.04	2.4.x	2.9	i386 (BIOS & UEFI) amd64 (BIOS & UEFI)	Type: ISO, PXE & DATA Encryption in Transit : Yes Smart Incremental: Yes
22.04	2.4.x	2.9	amd64 (BIOS & UEFI) ppc64le (more details)	Type: ISO, PXE & DATA Encryption in Transit : Yes Smart Incremental: Yes
24.04	2.4.x	2.9	amd64 (BIOS & UEFI) ppc64le (more details)	Type: ISO, PXE & DATA Encryption in Transit : Yes Smart Incremental: Yes

			Supported Architectures	Supported Configurations (more details)
Leap 42.x	2.4.x	2.7	x86_64 (BIOS & UEFI)	Type: ISO, PXE & DATA Encryption in Transit : No Smart Incremental: Yes
Leap 15.x	2.4.x	2.9	x86_64 (BIOS & UEFI)	Type: ISO, PXE & DATA Encryption in Transit : Yes Smart Incremental: Yes
Tumble­weed (rolling)	2.4.x	2.9	x86_64 (BIOS & UEFI)	Type: ISO, PXE & DATA Encryption in Transit : Yes Smart Incremental: Yes

Rolling release distros prioritize fast updates, increasing the risk of bugs and compatibility issues. This demands careful update validation to ensure stable disaster recovery in a rapidly changing environment.

			Supported Architectures	Supported Configurations (more details)
≥28	2.4.x	2.9	x86_64 (BIOS & UEFI)	Type: ISO, PXE & DATA Encryption in Transit : Yes Smart Incremental: Yes

Fedora, with its new release every 6 months, can be considered a semi-rolling release distro. This increases the risk of bugs and compatibility issues, requiring careful update validation to maintain stable disaster recovery in a dynamic environment.

Fedora Silverblue (using a layered OSTree system) is not supported yet.

			Supported Architectures	Supported Configurations (more details)
Rolling (latest)	2.4.x	2.9	x86_64 (BIOS & UEFI)	Type: ISO, PXE & DATA Encryption in Transit : Yes Smart Incremental: Yes

Rolling release distros prioritize fast updates, increasing the risk of bugs and compatibility issues. This demands careful update validation to ensure stable disaster recovery in a rapidly changing environment.

			Supported Architectures	Supported Configurations (more details)
Rolling (latest)	2.4.x	2.9	x86_64 (BIOS & UEFI)	Type: ISO, PXE & DATA Encryption in Transit : Yes Smart Incremental: Yes

Rolling release distros prioritize fast updates, increasing the risk of bugs and compatibility issues. This demands careful update validation to ensure stable disaster recovery in a rapidly changing environment.

No, all DRLM features are fully open-source-based. While it’s possible for a properly skilled professional to build "similar functionalities", doing so demands extensive time and expertise with huge custom maintenance. What you pay for with DRLM isn’t the features themselves but the service we provide.

We rigorously test every feature we introduce, ensuring it works seamlessly in real-world scenarios. Our team handles setup, configuration, and ongoing optimization after thorough testing, with a strong emphasis on enforcing security best practices. This allows you to benefit from a reliable, evolving solution without the burden of implementation and maintenance. With DRLM, you’re not just investing in tools, you’re investing in peace of mind and professional support tailored to your needs.

Yes, DRLM supports deployment in some cloud environments. It integrates with cloud storage solutions for backups and disaster recovery, providing flexibility to meet modern infrastructure requirements.

Yes! DRLM is built to integrate smoothly with other backup software solutions. This means you can use the best tools for each specific task. For instance, DRLM and ReaR can efficiently handle disaster recovery for your GNU/Linux systems, while your existing backup solution can be used for archiving or managing other workloads. This approach lets you enhance your current setup without replacing it, ensuring a cohesive, efficient, and cost-effective backup and recovery strategy.

DRLM helps meet compliance requirements by offering secure backup and disaster recovery processes, encrypted storage options, and audit trails. Our team can assist in tailoring configurations to align with specific regulations.

Common steps include checking logs for errors, ensuring configuration files are correct, verifying system connectivity, and confirming storage availability. Our support team is available to assist with any issues.

Feature requests and enhancements can be submitted via Support. Registered users can vote on upcoming features, ensuring the most valuable updates are prioritized.

Registration allows you to download the community appliance, but it comes with several benefits! By registering, you can vote on features you want us to prioritize, propose new ideas, stay informed about the latest updates on DRLM and ReaR, and more. Best of all, registration is completely free!

Yes, we offer training sessions for DRLM to help your team understand installation, configuration, and best practices. Contact us to discuss training options suited to your organization.

You can check out our Support Comparision table, but if you need to mantain GNU/Linux workloads we have the best suport on offer. Are you using a deprecated or unsupported version of ReaR? Our support plans are a perfect option to make sure that everything works like charm, as we have cross-tested all our features on a range of old distribuitions and deployments. Check out the Supported Operating Systems matrix for detailed information.

Yes, we can assist with your specific requirements if you are using ReaR with your backup tool as a DR solution.

However, we recommend combining ReaR with DRLM for the following benefits:

1. Seamless integration with your existing backup tool
2. Centralized disaster recovery (DR) management (configurations, services, etc.)
3. Use of ReaR’s built-in, highly tested, and reliable backup methods
4. Enterprise-grade features on top of the standard ReaR functionality

That said, we also offer consultancy, development, and tailored support to meet your unique needs. Please contact us to discuss how we can assist you.

Yes, you can easily upgrade or downgrade your support level at any time to better match your business needs. We offer flexible support plans that allow you to adjust your coverage as your requirements change.

How upgrading or downgrading works:

Upgrading: If your business needs more extensive support, you can upgrade to a higher support level to receive faster response times, more support cases, and 24/7 availability for critical issues. Our team will work with you to ensure a smooth transition to your new support level.

Downgrading: If your needs change and you require less coverage, you can downgrade to a more cost-effective support plan without any hassle. This allows you to scale your support based on your current priorities.

Seamless Process: Changing your support level is quick and simple. We will assist you in making the transition and ensure that the services you receive align with your new support requirements.

Our goal is to provide flexible support that evolves with your business, ensuring you always have the right level of coverage without paying for more than you need.

Standard Subscriptions give you access to support and tools to manage DRLM yourself. Managed subscriptions, on the other hand, offer a hands-free experience where our team takes care of everything from setup to ongoing maintenance and monitoring.

Absolutely. You can start with standard services and upgrade to managed subscriptions whenever you're ready for a fully hands-free experience.

Our technical support covers essential areas to ensure your DRLM setup runs smoothly:

What’s Included in DRLM standard support:

Installation: Assistance with installing DRLM and ReaR on your systems.

Usage: Help with understanding and utilizing DRLM features effectively.

Configuration: Support for configuring DRLM and ReaR to meet your backup and disaster recovery needs.

Diagnosis: Troubleshooting issues related to performance or errors in DRLM and ReaR.

Bug Reports: Assistance with reporting software bugs you encounter to ensure quick resolution.

Bug Fixes: Resolution of verified bugs to keep your DRLM system running smoothly.

What’s Not Included in DRLM standard support:

Custom Appliance Modifications: We do not provide support for modified DRLM appliances beyond their intended design.

Code Development: We do not offer development services for custom code or features.

Design Implementation: Design and implementation of custom solutions outside the standard support offerings.

For advanced requirements like these, please explore our Professional Services, designed to cater to specialized needs and custom implementations.

When you open a support case, it’s essential to share technical data, error messages, and system information with us. We classify issues into the following severity levels based on their impact:

Severity 1 (Critical):
A critical issue with DRLM or ReaR that causes serious interruptions to business-critical operations. This requires immediate attention due to the significant risk to your business.

Severity 2 (High):
An issue where DRLM or ReaR is partially functional (e.g., degraded service that is still operational) but actively impacting business-critical operations. Accelerated attention is required to resolve the problem.

Severity 3 (Medium):
A functional issue where DRLM or ReaR is working as expected but:

 

1. You recently experienced a degradation and are monitoring or seeking a root cause.
2. There are warning signs of potential future loss of functionality.

Severity 4 (Low):
A non-urgent issue that does not interrupt business operations. This could include minor problems or general inquiries.

Severity 5 (Question):
A request for clarification or discussion about DRLM or ReaR configuration, functionality, implementation, or requests for support of new distributions.

Note: The severity of a case may be adjusted if the impact on business-critical operations changes.

Our support system is designed to provide the highest level of attention and expertise from the moment you open a support case, so there is no need for escalation.

Why no escalation is needed:

Direct Access to Experts: Your support cases are handled directly by DRLM and ReaR project maintainers, who possess the most in-depth knowledge of the product.

Comprehensive Support: From the start, you will be supported by skilled professionals with extensive experience, ensuring your case is addressed with the best possible attention, skills, and product knowledge available.

Efficient Resolution: We strive to resolve your case promptly and effectively, eliminating the need for escalation and ensuring you receive top-tier service right away.

We believe that every case deserves the highest level of support, so rest assured, your issues will be handled by the most qualified experts.

To ensure prompt and efficient resolution of critical issues, our Enterprise Support customers must meet the following requirements:

1. Dedicated Point of Contact for 24/7 Coverage:

• To receive 24/7 support for Severity 1 and 2 issues, a dedicated point of contact (POC) must be available until the issue is fully resolved. This ensures direct communication and swift resolution during critical events.

2. Changing Support Contacts:

• You may change your designated Support Contacts by notifying us in writing. Please allow up to five business days for us to process any changes to your designated contacts.

3. Contact Requirements:

• Support Contacts must have:
  • "Read and Write" Access to the necessary files for troubleshooting.
  • Proficiency in English, Spanish, or Catalan for effective communication.
  • Relevant technical knowledge to facilitate issue resolution and support requests.

By meeting these requirements, we can ensure that your enterprise receives the best possible support for DRLM and ReaR, minimizing downtime and operational impact.

DRLM Managed Services simplify and optimize your backup processes by providing expert-designed solutions that maximize resource efficiency, minimize manual intervention, and ensure smooth, automated operations. This reduces the complexity of daily IT tasks, freeing your team to focus on higher-value projects.

How DRLM Managed Services Streamline Your Backup Processes:

Backup Management: DRLM Managed Services manage your backup processes. This ensures that your data is backed up consistently, according to a schedule that aligns with your business needs.

Expert Configuration and Monitoring: Our team takes care of the initial setup, configuration, and ongoing monitoring of your backup systems. We ensure they are optimized for performance and reliability, making it easier for your team to maintain a robust backup strategy.

Seamless Integration with Existing Infrastructure: DRLM Managed Services integrate smoothly with your existing IT infrastructure, whether on-premises or in the cloud, ensuring a seamless backup process without disruption to daily operations.

Data Protection and Recovery: We design disaster recovery plans tailored to your needs, ensuring that your data is not only securely backed up but also easily recoverable when needed, reducing downtime and improving business continuity.

Scalability and Flexibility: As your business grows, DRLM Managed Services scale with you, adjusting your backup strategies and resources to handle increased data loads and evolving IT environments without the need for additional internal resources.

Compliance and Security Assurance: We ensure your backup systems meet industry standards and security best practices, providing compliance and peace of mind without requiring constant oversight from your internal team.

By leveraging DRLM Managed Services, you can streamline your backup processes, reduce operational complexity, and improve the efficiency and reliability of your data protection strategy.

Managed services can significantly optimize your IT resources by offloading time-consuming and specialized tasks, such as data protection, backup management, and disaster recovery. This allows your internal IT team to focus on more strategic initiatives that drive growth and innovation.

How Managed Services Help Maximize Your IT Resources:

Focus on Strategic Initiatives: By outsourcing your backup and disaster recovery needs, your IT team can shift focus from routine tasks to high-value projects that support business growth, such as system optimization, security enhancements, or new technology adoption.

Proactive Management & Monitoring: Managed services ensure your systems are monitored 24/7 and that potential issues are addressed proactively, reducing the time and effort your team spends on reactive maintenance.

Expertise at Your Fingertips: With managed services, you gain access to a team of specialized experts who handle your DR and backup solutions, freeing your internal IT staff from complex, specialized workloads.

Cost-Efficient Use of Resources: Instead of hiring additional staff or dedicating internal resources, DRLM Managed Services provide an expert solution without the need for increased headcount, reducing operational costs.

Scalable Solutions: Managed services grow with your business, ensuring that your IT resources are always aligned with the scale and complexity of your needs, without the strain of managing it all in-house.

By utilizing managed services, you enhance your IT team's productivity, reduce operational overhead, and ensure your critical data is protected with expert care, all while freeing up resources to focus on what truly drives your business forward.

Absolutely! We understand that every business has unique requirements. Our team works closely with you to assess your needs and customize a DRLM managed solution that fits your infrastructure, goals, and operational priorities.

How we tailor managed services:

Personalized Consultation: We begin with a thorough consultation to understand your specific use case, security requirements, and disaster recovery objectives.

Customized Implementation: Based on your needs, we design and implement the most effective solution, ensuring it aligns with your business workflows and data protection strategies.

Ongoing Adjustments: As your business evolves, we continuously monitor and adjust your DRLM managed services to ensure optimal performance, keeping your data safe and your disaster recovery plans up to date.

Our goal is to provide a flexible, reliable disaster recovery solution that works for you, not a one-size-fits-all approach.

With over 10 years of experience designing and implementing backup and disaster recovery (DR) strategies, and more than 20 years working with mission-critical GNU/Linux-based workloads, the DRLM team brings unmatched expertise to help you protect and recover your data.

Key Areas of Expertise:

Backup and Disaster Recovery Strategies: We have a decade of experience in developing robust backup and DR solutions that ensure your data is always safe and recoverable. Our team excels in designing and implementing recovery plans tailored to your business needs.

Mission-Critical GNU/Linux Systems: With over 20 years of expertise in managing and optimizing GNU/Linux-based infrastructures, we understand the complexities of your systems and are adept at creating solutions that maximize reliability and performance.

ReaR and DRLM Product Knowledge: As maintainers of DRLM and recently also part of ReaR project, we possess in-depth knowledge of these powerful tools, ensuring your disaster recovery strategies are both effective and streamlined.

Security Best Practices: We prioritize data protection by incorporating the latest security protocols to safeguard your systems and ensure compliance with industry standards.

Tailored Solutions for Your Business: Whether you're dealing with a small infrastructure or mission-critical enterprise systems, we work with you to design, implement, and maintain solutions that meet your specific requirements.

When you work with DRLM, you’re tapping into a wealth of experience, knowledge, and a deep commitment to ensuring your business continuity and data safety.

As a partner, you’ll gain:

• Competitive margins and revenue-sharing opportunities.
• Access to training, marketing resources, and technical support.
• Co-marketing and promotional opportunities to boost visibility.
• A collaborative relationship focused on shared growth.

Yes, we provide comprehensive training to ensure our partners are equipped with the knowledge and tools they need to sell, support, or integrate our products effectively.

No, there are no upfront fees to join. Our programs are designed to foster collaboration and shared success, with no hidden costs.

If you’re an IT service provider or consultant, our Reseller Program is a great fit. If you’re a software or hardware vendor, the Technology Integration Partner Program may be the best choice. Contact us for guidance!

Absolutely! Depending on your business model, you may qualify for multiple programs. For example, you can be both a reseller and a technology integration partner.

We provide:

• Dedicated account managers.
• Pre-sales and technical support.
• Marketing materials and co-marketing funds.
• Regular updates and early access to new features.

It’s simple! Fill out our partnership application form here, and our team will get in touch with you to discuss the next steps.

Yes! We’re always open to exploring new ways to collaborate. Contact us with your ideas, and we’ll be happy to discuss them.

Our solutions are industry-agnostic and suitable for various sectors, including IT, manufacturing, healthcare, retail, and more. Let’s discuss how we can cater to your specific market needs.

DRLM enables automated disaster recovery by managing backups, creating recovery images, and facilitating quick system restoration. It ensures minimal downtime and reliable recovery, even in complex multi-server environments.

Yes! DRLM allows you to deploy point-in-time snapshots of your backups, making it easy to test updates, configurations, or applications in a safe environment without affecting your live systems.

DRLM is scalable and suitable for businesses of all sizes. Whether you’re a small business or a large enterprise, DRLM can be tailored to your requirements with flexible features and support options.

Absolutely! DRLM integrates seamlessly with other backup systems, allowing you to archive recovery images to existing solutions and ensuring you can use the best tools for each job.

Yes, DRLM supports off-site disaster recovery through its replication and archiving features. You can replicate recovery images to a contingency site or store them in the cloud, ensuring you're prepared for regional disasters.

DRLM reduces costs by automating recovery processes, minimizing downtime, and avoiding the need for expensive proprietary solutions. Its flexibility allows you to use existing infrastructure for backups and recovery.

DRLM is built to handle complex recovery scenarios, including multi-server environments and customized recovery plans. Our support team is available to help you implement tailored solutions for even the most demanding requirements.

Go to our resources page to get guides, presentations, videos and documentation. You can also reach out to us directly for more information or assistance.

Visit our Get DRLM page to explore deployment options, or contact us for a consultation to determine the best solution for your needs.